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1 Hour of Support Time Chat Based 24x7

Availability: In stock

$140.00
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Quick Overview


ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/


PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.


With the purchase of this official Elastix service you will get:

  • A ticket number which allows you to automatically access our support system

  • The ticket number covers up to (1) one hour of Elastix chat based support

  • You will be attended by one of our certified technicians at any time

  • You can reuse the ticket number several times during 6 months after the purchase date or until your time is exhausted. The time used is not rounded to hours. So, you can save time in comparison with other systems

  • Support with remote login via ssh or remote desktop


Remote Access: You must have enabled ssh access (port 22) and web access (port 443), to the Elastix server that must be configured. This must be setup before the support attention to avoid time loses. It is also allowed the use of remote access software such as Logme-in, VNC, etc.

1 Hour of Support Time Chat Based 24x7

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Details

The Elastix Web Chat Support is the best way to found quick support and assessment for any Elastix topic. From "how to" procedures to estimation of implementation projects you will always find the right and shortest way to configure your Elastix based system or perform your project with 2nd and 3rd level of support behind your back. You can purchase an hour of support or a bundle of 5 hours. Use them for an estimation, a scheduled maintenance, a survey or keep them as a "Stand By" support technician you can consult at any time.

ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/