Elastix Support
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Elastix Support Subscription - Standard Level
$658.00Elastix Subscription Standard Level
Elastix Manufacturer Support
PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.
Elastix Support Subscription applies for any case or incident in an Elastix Server, already in production, that needs online and remote support. Our team of Engineers will solve problems related with the Elastix solution or with the interoperability of any Elastix Certified Hardware installed in your server. This support includes solutions derived from Elastix and developed by PaloSanto Solutions like our Elastix Call Center Module.
This service covers a regular installation of an Elastix ISO.
Attention: When purchasing this product you agree to have read and accepted our policies of Customer Service
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Elastix Support Subscription - Advanced Level
$1,317.00Elastix Subscription Advanced Level
Elastix Manufacturer Support
PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.
Elastix Support Subscription applies for any case or incident in an Elastix Server, already in production, that needs online and remote support. Our team of Engineers will solve problems related with the Elastix solution or with the interoperability of any Elastix Certified Hardware installed in your server. This support includes solutions derived from Elastix and developed by PaloSanto Solutions like our Elastix Call Center Module.
This service covers a regular installation of an Elastix ISO.
Attention: When purchasing this product you agree to have read and accepted our policies of Customer Service
Learn More -
Elastix Support Subscription - Supreme Level
$2,993.00Elastix Subscription Supreme Level
Elastix Manufacturer Support
PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.
Elastix Support Subscription applies for any case or incident in an Elastix Server, already in production, that needs online and remote support. Our team of Engineers will solve problems related with the Elastix solution or with the interoperability of any Elastix Certified Hardware installed in your server. This support includes solutions derived from Elastix and developed by PaloSanto Solutions like our Elastix Call Center Module.
This service covers a regular installation of an Elastix ISO.
Attention: When purchasing this product you agree to have read and accepted our policies of Customer Service
Learn More -
1 Hour of Support Time Chat Based 8x5
$70.00PaloSanto Solutions is pleased to offer Elastix support directly from our team of Certified Elastix Professionals. With the purchase of this official Elastix service you will get:- A ticket number which allows you to automatically access our support system
- The ticket number covers up to (1) one hour of Elastix chat based support
- You will be attended by one of our certified technicians in workable days. Monday to Friday 9AM to 5PM (-5GMT)
- You can reuse the ticket number several times until your time is exhausted. The time used is not rounded to hours. So, you can save time in comparison with other systems
- Fast support with remote login via ssh
Remote Access: You must have enabled ssh access (port 22) and web access (port 443), to the Elastix server that must be configured. This must be setup before the support attention to avoid time loses. It is also allowed the use of remote access software such as Logme-in, VNC, etc. Attention: When purchasing this product you agree to have read and accepted our policies of Customer Service Learn More -
1 Hour of Support Time Chat Based 24x7
$99.00PaloSanto Solutions is pleased to offer 24x7 Elastix support directly from our team of Certified Elastix Professionals. With the purchase of this official Elastix service you will get:- A ticket number which allows you to automatically access our support system
- The ticket number covers up to (1) one hour of Elastix chat based support
- You will be attended by one of our certified technicians at any time
- You can reuse the ticket number several times until your time is exhausted. The time used is not rounded to hours. So, you can save time in comparison with other systems
- Fast support with remote login via ssh
Remote Access: You must have enabled ssh access (port 22) and web access (port 443), to the Elastix server that must be configured. This must be setup before the support attention to avoid time loses. It is also allowed the use of remote access software such as Logme-in, VNC, etc. Attention: When purchasing this product you agree to have read and accepted our policies of Customer Service Learn More -
1 Hour of Development
$50.00PaloSanto Solutions is pleased to offer Development for Custom projects and Implementations.
This is a credit for a value of USD$50. Customer must aqcuire this product with an approved project only.
Attention: When purchasing this product you agree to have read and accepted our policies of Customer Service
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