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Elastix Support

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  1. Elastix Monitoring Services

    Elastix Monitoring Services

    $0.00

    With Elastix Monitoring Services, you will be informed at all times about the changes in the performance of your server's performance. This will allow you and your team to react proactively if an incident occurs, or to program upgrades on your server's hardware according to the data recollected. Also, you can request security audits from our certified staff to close possible breaches that may compromise your server.

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  2. Elastix Support Subscription - Standard Level

    Elastix Support Subscription - Standard Level

    $1,165.00

    ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/

    PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.

    Elastix Support Subscription applies for any case or incident in an Elastix Server, already in production, that needs online and remote support. Our team of Engineers will solve problems related with the Elastix solution or with the interoperability of any Elastix Certified Hardware installed in your server. This support includes solutions derived from Elastix and developed by PaloSanto Solutions like our Elastix Call Center Module.

    This service covers a server with an official Elastix ISO installed.

    Learn More
  3. Elastix Support Subscription - Advanced Level

    Elastix Support Subscription - Advanced Level

    $2,329.00

    ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/

    PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.

    Elastix Support Subscription applies for any case or incident in an Elastix Server, already in production, that needs online and remote support. Our team of Engineers will solve problems related with the Elastix solution or with the interoperability of any Elastix Certified Hardware installed in your server. This support includes solutions derived from Elastix and developed by PaloSanto Solutions like our Elastix Call Center Module.

    This service covers a server with an official Elastix ISO installed.

    Learn More
  4. 1 Hour of Support Time Chat Based 8x5

    1 Hour of Support Time Chat Based 8x5

    $99.00

    ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/

    PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.

    With the purchase of this official Elastix service you will get:
    • A ticket number which allows you to automatically access our support system
    • The ticket number covers up to (1) one hour of Elastix chat based support
    • You will be attended by one of our certified technicians at any time
    • You can reuse the ticket number several times during 6 months after the purchase date or until your time is exhausted. The time used is not rounded to hours. So, you can save time in comparison with other systems
    • Support with remote login via ssh or remote desktop

    Remote Access: You must have enabled ssh access (port 22) and web access (port 443), to the Elastix server that must be configured. This must be setup before the support attention to avoid time loses. It is also allowed the use of remote access software such as Logme-in, VNC, etc.

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  5. Bundle of 5 Hours of Support Time Chat Based 8x5

    Bundle of 5 Hours of Support Time Chat Based 8x5

    $469.00

    ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/

    PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.

    With the purchase of this official Elastix service you will get:
    • A ticket number which allows you to automatically access our support system
    • The ticket number covers up to (1) one hour of Elastix chat based support
    • You will be attended by one of our certified technicians at any time
    • You can reuse the ticket number several times during 6 months after the purchase date or until your time is exhausted. The time used is not rounded to hours. So, you can save time in comparison with other systems
    • Support with remote login via ssh or remote desktop

    Remote Access: You must have enabled ssh access (port 22) and web access (port 443), to the Elastix server that must be configured. This must be setup before the support attention to avoid time loses. It is also allowed the use of remote access software such as Logme-in, VNC, etc.

    Learn More
  6. Bundle of 10 Hours of Support Time Chat Based 8x5

    Bundle of 10 Hours of Support Time Chat Based 8x5

    $888.00

    ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/

    PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.

    With the purchase of this official Elastix service you will get:
    • A ticket number which allows you to automatically access our support system
    • The ticket number covers up to (1) one hour of Elastix chat based support
    • You will be attended by one of our certified technicians at any time
    • You can reuse the ticket number several times during 6 months after the purchase date or until your time is exhausted. The time used is not rounded to hours. So, you can save time in comparison with other systems
    • Support with remote login via ssh or remote desktop

    Remote Access: You must have enabled ssh access (port 22) and web access (port 443), to the Elastix server that must be configured. This must be setup before the support attention to avoid time loses. It is also allowed the use of remote access software such as Logme-in, VNC, etc.

    Learn More
  7. 1 Hour of Support Time Chat Based 24x7

    1 Hour of Support Time Chat Based 24x7

    $140.00

    ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/

    PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.

    With the purchase of this official Elastix service you will get:
    • A ticket number which allows you to automatically access our support system
    • The ticket number covers up to (1) one hour of Elastix chat based support
    • You will be attended by one of our certified technicians at any time
    • You can reuse the ticket number several times during 6 months after the purchase date or until your time is exhausted. The time used is not rounded to hours. So, you can save time in comparison with other systems
    • Support with remote login via ssh or remote desktop

    Remote Access: You must have enabled ssh access (port 22) and web access (port 443), to the Elastix server that must be configured. This must be setup before the support attention to avoid time loses. It is also allowed the use of remote access software such as Logme-in, VNC, etc.

    Learn More
  8. Bundle of 5 Hours of Support Time Chat Based 24x7

    Bundle of 5 Hours of Support Time Chat Based 24x7

    $663.00

    ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/

    PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.

    With the purchase of this official Elastix service you will get:
    • A ticket number which allows you to automatically access our support system
    • The ticket number covers up to (1) one hour of Elastix chat based support
    • You will be attended by one of our certified technicians at any time
    • You can reuse the ticket number several times during 6 months after the purchase date or until your time is exhausted. The time used is not rounded to hours. So, you can save time in comparison with other systems
    • Support with remote login via ssh or remote desktop

    Remote Access: You must have enabled ssh access (port 22) and web access (port 443), to the Elastix server that must be configured. This must be setup before the support attention to avoid time loses. It is also allowed the use of remote access software such as Logme-in, VNC, etc.

    Learn More
  9. Bundle of 10 Hours of Support Time Chat Based 24x7

    Bundle of 10 Hours of Support Time Chat Based 24x7

    $1,256.00

    ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/

    PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.

    With the purchase of this official Elastix service you will get:
    • A ticket number which allows you to automatically access our support system
    • The ticket number covers up to (1) one hour of Elastix chat based support
    • You will be attended by one of our certified technicians at any time
    • You can reuse the ticket number several times during 6 months after the purchase date or until your time is exhausted. The time used is not rounded to hours. So, you can save time in comparison with other systems
    • Support with remote login via ssh or remote desktop

    Remote Access: You must have enabled ssh access (port 22) and web access (port 443), to the Elastix server that must be configured. This must be setup before the support attention to avoid time loses. It is also allowed the use of remote access software such as Logme-in, VNC, etc.

    Learn More
  10. Elastix Support Subscription - Supreme Level

    Elastix Support Subscription - Supreme Level

    $4,226.00

    ATTENTION: By acquiring this product you agree to have read and accepted our Certified Support terms and conditions. Click here to see them or go to: http://www.elastix.com/en/certified-support-tac/

    PaloSanto Solutions is pleased to offer Elastix Support Subscriptions directly from our team of Certified Elastix Professionals.

    Elastix Support Subscription applies for any case or incident in an Elastix Server, already in production, that needs online and remote support. Our team of Engineers will solve problems related with the Elastix solution or with the interoperability of any Elastix Certified Hardware installed in your server. This support includes solutions derived from Elastix and developed by PaloSanto Solutions like our Elastix Call Center Module.

    This service covers a server with an official Elastix ISO installed.

    Learn More

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