For receptionists Developed with a receptionist in mind. All actions are available withing two clicks of the mouse.

• See who is available or not.


• Transfer directly to destination extension, voicemail or external numbers.


• Ability to pickup ringing phones.


• Manage and visualize parked calls.


• Realtime search and filter of extensions (great for big companies with hunderds of extensions).

For call center supervisors Not only you can see extension status, but also a quick glimpse of queues.

• See agents logged into a queue.


• See agent status (paused, logged off, invalid).


• See every call waiting on the queue with its timer.


• Manage agents: add, remove or pause queue members.


• Filter extension list to only queue members with one click.


• Spy or whisper to your agents.


• Initiate call recording to disk.

For end users You do not need to be a receptionist or run a call center to take advantage of FOP2 features, as it lets you control your own calls even before you pick them up!

• Call notifications (callerid number and name, call from queue).


• Directory integration, live search or dial to any typed number; .tel support: just type the .tel domain and you will get the phone number or direct voip dial.


• Call control: transfer out, hangup, pickup, etc.


• Conference Control: lock, invite, kick & mute, talk detection.


• Presence: set and visualize your presence status.


• IM Chat: Instant Messaging and Notes integrated, no need for extra software or daemons.


• Voicemail Explorer: lets you browse and hear your voicemail right from your browser.

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